Mason Master

1. Introduction

Mason Master ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect with verified masonry professionals.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name, email address, phone number, and mailing address
• Account credentials (username and password)
• Payment information (processed securely through third-party providers)
• Project details, photos, and specifications
• Communication preferences and feedback

2.2 Professional Information (For Masons)

• Professional qualifications, certifications, and licenses
• Work history and portfolio
• Background check results and verification documents
• Insurance information
• Business registration details

2.3 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location data (with your permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To facilitate connections between customers and verified masons
• To process transactions and send related information
• To verify mason credentials and conduct background checks
• To send administrative information, updates, and security alerts
• To respond to customer service requests and support needs
• To personalize user experience and provide tailored recommendations
• To monitor and analyze usage trends and preferences
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations and enforce our policies

4. Information Sharing and Disclosure

4.1 With Other Users

When you request services, we share relevant information with matched masons. Similarly, mason profiles and ratings are visible to customers.

4.2 With Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Payment processing companies
• Background check and verification services
• Cloud storage and hosting providers
• Analytics and marketing platforms
• Customer support tools

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, including to:

• Comply with legal processes or government requests
• Enforce our Terms and Conditions
• Protect our rights, privacy, safety, or property
• Investigate potential violations or prevent illegal activity

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at help.masonmaster@gmail.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our platform. You can control cookies through your browser settings and other tools. Types of cookies we use include:

• Essential Cookies: Required for the platform to function properly
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: